OnCommand™ Connection

Customer service of the future is here today with OnCommand™ Connection. OnCommand Connection allows Idealease to view the status of your entire fleet so we can identify potential issues and proactively service your trucks.

With OnCommand Connection and your truck’s VIN and CyntrX® Telematics ID, we can monitor your entire fleet in real time:
 

• Get action PLANS for more than 18,000 engine and vehicle faults.
• DIAGNOSE your fleet while it’s on the road.
• Prioritize needed repairs while avoiding unnecessary service visits.
• PLOT your vehicle’s location and find nearby dealers for service.

And our interactive mapping helps us quickly locate your vehicle and plan solutions if repairs are needed to keep your business moving forward. Additionally we can:
 

• Filter information by vehicle type, fault code or time frame.
• View active fault codes and health reports for specific vehicles.
• Locate the dealership closest to your vehicle’s location.
• “Favorite” certain vehicles to keep an extra-close eye on them.

Simplify your fleet’s vehicle maintenance and improve the uptime of your Idealease fleet with OnCommand Connection available from Carrier Centers Idealease. CyntrX is standard on all North American Idealease trucks and OnCommand Connection is an included service at NO additional cost in a standard Full Service Lease from Carrier Centers Idealease.